We are committed to delivering your eco-friendly home goods quickly, safely, and with minimal environmental impact. Here is a clear overview of our fulfillment timelines, carrier shipping speeds, and package tracking procedures.
1. Amazon FBA Order Fulfillment
Orders placed through our official Amazon store are processed and dispatched via Amazon’s nationwide Fulfillment by Amazon (FBA) logistics network. Shipping speeds (including Prime 1-Day and 2-Day delivery), carrier assignments, and tracking notifications are managed directly within your Amazon order details.
2. Direct Website Orders
For orders placed directly on GreenNestling.com:
- Domestic Coverage: We ship throughout the contiguous United States. Shipments to Alaska, Hawaii, and U.S. territories may incur additional carrier transit time.
- Warehouse Processing: Orders for in-stock products are processed and packaged within 1 to 2 business days (excluding weekends and national holidays).
- Standard Shipping Transit: Estimated ground delivery takes 3 to 7 business days depending on destination distance and carrier logistics.
- Automated Tracking: As soon as your order leaves our warehouse, a shipping confirmation email containing your tracking number is sent.
- Shipping Rates & Thresholds: Rates are calculated transparently at checkout based on package weight and destination. Free shipping promotions apply automatically when qualified.
3. Lost, Stolen, or Delayed Deliveries
If carrier tracking lists your package as "Delivered" but you cannot locate it, please check around porches, garages, and with household members or neighbors. Occasionally carriers mark packages delivered up to 48 hours prior to arrival. If your package is still missing after 48 hours, reach out to support@greennestling.com with your order number so we can file a carrier trace and issue a replacement.
4. Customer Support Contact
For questions about shipping options, order status, or tracking updates, email our logistics team at support@greennestling.com.